Optometrists and Opticians (Investigation of Complaints) Regulations

Source: Singapore Statutes Online | Archived by Legal Wires


Optometrists and Opticians Act
(Chapter 213A, Section 37)
Optometrists and Opticians (Investigation of Complaints) Regulations
Rg 2
G.N. No. S 555/2008

REVISED EDITION 2009
(31st August 2009)
[1st November 2008]
PART I
PRELIMINARY
Citation
1.  These Regulations may be cited as the Optometrists and Opticians (Investigation of Complaints) Regulations.
Definitions
2.  In these Regulations, unless the context otherwise requires —
“advocate and solicitor” has the same meaning as in the Legal Profession Act (Cap. 161);
“appointed counsel” means an advocate and solicitor or a public officer appointed by the Board under regulation 6;
“Inquiry Committee” means an Inquiry Committee appointed under regulation 5.
PART II
COMPLAINTS AGAINST REGISTERED PERSONS
Complaint or information to be dealt with under these Regulations
3.—(1)  Any complaint against or information concerning a registered person in connection with any of the matters specified in section 20(3) of the Act shall be submitted to the Board in writing and supported by such statutory declaration as the Board may require, except that no statutory declaration shall be required if the complaint is made, or information is provided, by a public officer or a member of the Board.
(2)  Where any complaint is made, or any information is provided, by a member of the Board under paragraph (1), that member —
(a)shall be disqualified from taking part in any deliberation of the Board relating to his complaint or information; and
(b)shall not be appointed as a member of an Inquiry Committee conducting an inquiry into his complaint or information.
Board to consider complaint
4.—(1)  Where, upon considering any complaint or information submitted under regulation 3(1), the Board is satisfied that the complaint or information does not disclose a prima facie case for inquiry, the Board shall direct that the complaint or information be dismissed.
(2)  Where, upon considering any complaint or information submitted under regulation 3(1), the Board is satisfied that the complaint or information discloses a prima facie case for inquiry, the Board shall direct the Registrar to serve on the registered person —
(a)a copy of the complaint or information, and any statutory declaration furnished under that regulation; and
(b)a notice inviting the registered person to submit to the Board, within such period (not being less than 14 days) as may be specified in the notice, such explanation in writing as he may wish to offer on the complaint or information.
(3)  Upon considering any explanation submitted by the registered person under paragraph (2)(b), the Board may —
(a)direct that the complaint or information be dismissed;
(b)direct that an Inquiry Committee be appointed to inquire into the complaint or information and report its findings to the Board; or
(c)subject to paragraph (5), direct that the registration of the registered person be cancelled or, where applicable, that such other measure specified in section 20(4) of the Act be taken against him.
(4)  For the purposes of paragraph (3), where the complaint or information is based on the conviction of the registered person of an offence specified in section 20(3)(g) or (h) of the Act, the Board may have regard to the record of the proceedings in court relating to that offence.
(5)  The Board shall, before exercising its power under section 20(3) or (4) of the Act —
(a)give notice of at least 21 days to the registered person of its intention to exercise the power; and
(b)give the registered person a reasonable opportunity to be heard either personally or by counsel.
PART III
CONDUCT OF INQUIRIES
Inquiry Committees
5.—(1)  For the purpose of section 20 of the Act, the Board may appoint one or more committees, to be known as Inquiry Committees, and delegate to such committees the power to inquire into any complaint or information in respect of which the Board may take action against registered persons under that section.
(2)  An Inquiry Committee shall comprise such number of members as the Board may determine, and the members may include members of the Board.
(3)  The Board may at any time remove any member of, or fill any vacancy in, an Inquiry Committee.
(4)  A member of the Board who is a member of an Inquiry Committee inquiring into any complaint or information against a registered person —
(a)shall not take part in any deliberation of the Board under section 20 of the Act in respect of that complaint or matter; and
(b)shall not be included for the purpose of constituting a quorum of the Board for such deliberation.
(5)  An Inquiry Committee shall, within 3 months from the date any complaint or information is referred to the Committee or such further period as the Board may grant, complete its inquiry into the complaint or information and report its findings to the Board.
Appointment of advocate and solicitor
6.—(1)  The Board may appoint an advocate and solicitor or a public officer to assist the Inquiry Committee in conducting an inquiry.
(2)  An advocate and solicitor appointed under paragraph (1) may be paid such fees as the Board may approve.
Notice of inquiry
7.—(1)  Where any complaint or information is referred to an Inquiry Committee, the Board shall direct the Registrar to serve on the registered person a notice which shall —
(a)specify the complaint or information which the Committee will inquire into;
(b)state the date, time and place at which the inquiry will be held; and
(c)be accompanied by a copy of the report of any expert witness whom the appointed counsel intends to call at the inquiry.
(2)  The inquiry shall not be held earlier than 28 days after the date of the notice, except with the agreement of the registered person.
Postponement of inquiry
8.—(1)  The Inquiry Committee may, of its own motion or upon the application of any party, postpone the commencement of the inquiry to such date as the Committee may determine.
(2)  Any application for postponement of the commencement of an inquiry shall be —
(a)made to the Inquiry Committee through the Secretariat of the Board;
(b)copied to the Registrar at least 21 days before the date fixed for the commencement of the inquiry, or such shorter period as the Committee may allow; and
(c)supported by valid reasons.
Supply of documents
9.—(1)  If a registered person wishes to raise any defence at the inquiry, he or his counsel shall, at least 14 days before the date fixed for the commencement of the inquiry, send to the appointed counsel —
(a)a concise statement of the grounds of his defence; and
(b)any report or document in support of the grounds of his defence, including the report of any expert witness whom the registered person or his counsel intends to call at the inquiry.
(2)  The appointed counsel shall, as soon as possible, send to the Secretariat of the Board a copy of any statement, report or document received under paragraph (1).
(3)  The appointed counsel and the registered person or his counsel shall, as far as possible, prepare an agreed statement of facts, an agreed bundle of documents or exhibits to be used at the inquiry, and the lists of witnesses whom the parties intend to call at the inquiry.
(4)  The appointed counsel shall, at least 7 days before the date of commencement of the inquiry, send the following, if available, to the Secretariat of the Board and to the registered person or his counsel:
(a)the opening statement of the parties;
(b)the agreed statement of facts;
(c)the agreed bundle of documents or exhibits to be used at the inquiry;
(d)the lists of witnesses whom the parties intend to call at the inquiry; and
(e)copies of any other documents which are to be used at the inquiry.
(5)  The appointed counsel may —
(a)request the registered person or his counsel to send to him copies of any document in the possession of the registered person or his counsel which are relevant to the matter before the inquiry; or
(b)give notice to the registered person or his counsel to produce before the Inquiry Committee any such document.
Evidence at inquiry
10.  A person attending the inquiry shall give evidence under oath or affirmation.
Representation at inquiry
11.—(1)  The case against the registered person may be presented by the appointed counsel at the inquiry.
(2)  The registered person may appear in person or be represented by counsel at the inquiry.
Inquiry not open to public
12.  An inquiry by the Inquiry Committee under these Regulations shall be held in private.
Conduct of inquiry
13.—(1)  If the registered person does not appear at the inquiry, the Inquiry Committee may proceed with the inquiry after satisfying itself that a notice of inquiry was served on him in accordance with regulation 7.
(2)  The Inquiry Committee shall adopt the following procedure for holding its inquiry but may, in any particular case, make such variations or modifications as it thinks fit:
(a)the complaint or information shall first be read out to the registered person;
(b)the registered person or his counsel may object to the complaint or information on a point of law, and if any such objection is upheld, no further proceedings shall be taken by the Committee on the complaint or information to which the objection relates;
(c)the appointed counsel shall present the facts on which the complaint or information is based, and adduce evidence of facts alleged in the complaint or information;
(d)the registered person or his counsel may adduce evidence on the registered person’s behalf to substantiate his defence;
(e)the appointed counsel and the registered person or his counsel may cross-examine witnesses of the other party after the evidence-in-chief has been completed, and each party may re-examine their witnesses after the cross-examination;
(f)at the close of his case, the registered person or his counsel may address the Committee; and
(g)the appointed counsel shall make his closing address.
(3)  The Inquiry Committee shall not be bound to act in a formal manner and shall not be bound by the Evidence Act (Cap. 97) or by any other written law or rule of law relating to evidence, but may inform itself on any matter in such manner as it thinks fit.
(4)  The Inquiry Committee may, in its discretion, conduct proceedings under these Regulations notwithstanding the absence of one of its members and the validity of the proceedings shall not be challenged on this ground.
(5)  No act done by or under the authority of the Inquiry Committee shall be invalid in consequence of any defect that is subsequently discovered in the appointment or qualification of any of its members.
(6)  If the Inquiry Committee is satisfied that the registered person or his counsel is hampering or attempting to hamper the progress of the inquiry, the Committee shall administer a warning to the registered person and, where appropriate, his counsel.
(7)  If the Inquiry Committee is satisfied that a warning administered under paragraph (6) is being disregarded, the Committee shall make a record to that effect and shall proceed to complete the inquiry in such manner as it thinks fit.
Adjournments
14.—(1)  The Inquiry Committee shall proceed with its inquiry from day to day and no adjournment shall be given except for reasons to be recorded in writing.
(2)  No adjournment shall be given for more than 14 days except with the permission of the Chairman of the Board.
Report of Inquiry Committee
15.—(1)  At the conclusion of the inquiry, the Inquiry Committee shall consider whether the complaint or information has been proven to its satisfaction, and shall proceed to prepare its report on the findings of the Committee.
(2)  The Inquiry Committee shall inform the registered person or his counsel of its findings in relation to the facts of the case either immediately or on a subsequent date of which reasonable notice is to be given.
(3)  The Inquiry Committee shall send its report to the Board as soon as practicable.
Record of proceedings
16.—(1)  The record of the inquiry shall comprise —
(a)information obtained at the inquiry;
(b)copies of all relevant statements, documents and reports used during the inquiry; and
(c)the report of the Inquiry Committee.
(2)  The information obtained at the inquiry may be in the form of question and answer or in the form of a narrative.
(3)  Notwithstanding that the information obtained at the inquiry is in the form of a narrative, the Inquiry Committee may, in its discretion, record any particular question and answer.
Decision of Board
17.—(1)  The Board may, upon considering the report of the Inquiry Committee, decide whether the complaint or information has been proven to its satisfaction, and —
(a)direct the Committee to reconvene to inquire further into the complaint, or undertake such further inquiry itself;
(b)direct that the complaint or information be dismissed;
(c)subject to paragraph (2), direct that the registration of the registered person be cancelled or, where applicable, that such other measure specified in section 20(4) of the Act be taken against him; or
(d)make such other direction as the Board thinks fit.
(2)  If the Board determines that any complaint or information has been proven to its satisfaction, the Board shall, before exercising its power under section 20(3) or (4) of the Act —
(a)give notice of at least 21 days to the registered person of its intention to exercise the power; and
(b)give the registered person a reasonable opportunity to be heard either personally or by counsel.
(3)  The Registrar shall notify the registered person and the complainant of the decision of the Board.
(4)  The Board may inform the dean or registrar or other officer of any university, college, institution or other examination body from which the registered person received his degree or qualification of the Board’s decision.
(5)  The Board may, in its discretion, publish an account of the inquiry by the Inquiry Committee, its findings and the decision of the Board.
Copies of information obtained at inquiry, etc.
18.  Upon the application of any interested person and payment of the fee specified in the Schedule, the Board may furnish to such person a copy of the transcript of the inquiry or of any statement, report or document tendered at the inquiry.
THE SCHEDULE
Regulation 18
Fees
1. Copy of information obtained at inquiry —
 
 
(a) where information is in the form of transcription done by a private party engaged by the Board
 
Cost of transcription
(b) in any other case
 
$10 per page.
2. Copy of statement, report or document tendered at an inquiry
 
$0.50 per page.
[G.N. No. S 555/2008]

LEGISLATIVE HISTORY

Optometrists and Opticians (Investigation of Complaints) Regulations

 

This Legislative History is provided for the convenience of users of the Optometrists and Opticians (Investigation of Complaints) Regulations. It is not part of these Regulations.
1.  
G. N. No. S 555/2008—Optometrists and Opticians (Investigation of Complaints) Regulations 2008
Date of commencement
:
1 November 2008
2.  
2009 Revised Edition—Optometrists and Opticians (Investigation of Complaints) Regulations
Date of operation
:
31 August 2009

Archived for legal research. Authoritative version at sso.agc.gov.sg.